A Process for Change
Barbara Alexander
It is not necessary to change. Survival is not mandatory. —W. Edwards Deming
Many of us agree with the spirit of Deming’s quote… in order to survive we need to change. It has always been thus. Change is the only constant is a familiar phrase that finds its origins from Herakleitos of Ephesus. A Greek philosopher, Herakleitos was known for the doctrine that change is central to the nature of …