Service excellence, knowledge intensive service development and wisdom based services are discussed. The review of the present of wisdom based services is based on integral theory.
From the complex landscape of needs of companies and individuals alike a new type of services is emerging for which the terminus wisdom based services is proposed. In this paper we look at what makes wisdom based services different from knowledge intensive services, and first principles …
Judith L. Glick-Smith (2016). Flow-Based Leadership: What the best firefighters can teach you about leadership and making hard decisions. Technics Publishers.
Flow-Based Leadership: What the Best Firefighters Can Teach You About Leadership and Making Hard Decisions is about the leadership in the world of firefighting. These individuals have split seconds in which to make life-altering decisions for those they are saving, those they are protecting, and for themselves. Split second decisions can be harrowing …