Carlotta S. Walker is a leadership and management consultant, specializing in quick-service restaurant (QSR) leader development, and has worked in various capacities in the quick-service industry for 12 years.  She is currently employed as a franchise field consultant for Kumon North American.  She earned a Master’s of Science in Administration Degree (HR Administration Concentration) from Central Michigan University, and is currently a doctoral student in Baker College’s Doctor of Business Administration program.