“‘Chaos’ is a frightening word, but you will have to get used to it if you desire or hold leadership positions in today’s organizations. Snuggle deeper into the lexicographical security blanket. If you prefer ‘turbulence’ or ‘unrest,’ ‘conflict’ or ‘confusion’ – fine. Whatever term you’ve chosen, my point is that stability is no longer the prevalent condition of our age. All that seems simple and comforting is certain to give way to complex and nerve-wracking substitutes. The very core of success is in the midst of transition.
“Change is upon us, and we can neither run nor hide. The only answer is to create new nimble businesses capable of adroitly responding to the chaotic conditions produced by constant change. It won’t be easy. Decades of deeply ingrained procedures, traditions, attitudes, and cultural biases about managing change must be jettisoned. In their place, new perspectives and frameworks must be embraced.” ~Daryl R. Connor, Leading at the Edge of Chaos: How to Create the Nimble Organization