Lisa Norton
“Design creates culture. Culture shapes values. Values determine the future.”
– Robert L. Peters in Berman
Design thinking methods and approaches are gaining credibility in mainstream corporate, nonprofit and educational contexts. But what exactly is design thinking and how can it serve integrally informed change work? As with any left quadrant form of expertise, design methods may appear idiosyncratic or ‘fuzzy’ until we find ways to translate efficacies into right-hand quadrant measures of real innovation.
Although over-hyped as …