Don Dunoon and Ellen Langer

A challenge for those of us who want to exercise leadership is to step beyond the obvious, to discern more broadly and keenly the factors bearing on an issue, to be more receptive to divergent perspectives and novel information, and to be more mindful. To be mindful is not simply to be a thoughtful, open-minded individual. Most of us think we are generally observant, open, and receptive to new information and …