Author Archives: John Agno

Coda

February 2002 / Coda

John Agno, “ Unintended Consequences of Performance Reviews

Positive organizational change doesn’t take place unless the employee buys into the new corporate culture’s intended conformity roles and behavior. The unintended consequences of a new employee evaluation system can send the company reeling.

Last year, we witnessed how Ford Motor Company’s use of a new forced-ranking system resulted in a $10.5 million settlement of two class action suits with the company slipping into a crisis management …